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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / How to integrate custo...
Microsoft Dynamics GP (Archived)

How to integrate customer email address using IM

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Posted on by NHI 1,600

Hi folks,

I am trying to upload customer information into GP using integration manager. All other fields came accross except email address. I mapped it under Internet option but it did work. Could you please help?

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  • cpp Profile Picture
    cpp 5 on at
    RE: How to integrate customer email address using IM

    It worked. Thank you Mariano.

  • Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    RE: How to integrate customer email address using IM

    And if it did, why did you not mark the response as the answer?

  • Verified answer
    NHI Profile Picture
    NHI 1,600 on at
    RE: How to integrate customer email address using IM

    Thank you so much for your tip mariano. It worked great. Thanks.

  • Suggested answer
    Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    RE: How to integrate customer email address using IM

    The internet information is a part of the Addresses sub-collection. In order to import this information you will need two source queries, one for the Customer collection and one for the Addresses sub-collection, even if you are using one source file.

    You will then click on the Addresses collection, go to the Options tab and set the Record Source rule Use Source Recordset and point to the source query you setup for the customer addresses (which contains the email as well).

    You should then be able to import the email information as part of the addresses at this point. Take a look at the sample customer integration provided with IM as it illustrates what I describe here.

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