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Customer experience | Sales, Customer Insights,...
Suggested Answer

Update SYSTEM User Record

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Posted on by

Hi,

In User Entity, we have one OOB user "SYSTEM", which is in inactive state.

I want to update fields of that record. I have tried using workflow as well as XRM toolbox also but it is giving me errors as we cannot modify "SYSTEM" record.

Is there a way to update any field of that record?

Thanks,

Akash

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    You will not be able to update this User Record as it is locked by Microsoft and they don't allow partners to update this record.

    This User record is auto created by the platform when you provision your CRM instance.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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