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Customer experience | Sales, Customer Insights,...
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Update SYSTEM User Record

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Hi,

In User Entity, we have one OOB user "SYSTEM", which is in inactive state.

I want to update fields of that record. I have tried using workflow as well as XRM toolbox also but it is giving me errors as we cannot modify "SYSTEM" record.

Is there a way to update any field of that record?

Thanks,

Akash

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  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at
    RE: Update SYSTEM User Record

    Hi,

    You will not be able to update this User Record as it is locked by Microsoft and they don't allow partners to update this record.

    This User record is auto created by the platform when you provision your CRM instance.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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