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Hello,
I work for a company that has rotational employees, meaning that they work two weeks on-shift and then have two weeks off.
We have set all of our employees up with a Minimum Net Pay of $0.01 so they will always receive a pay stub, even if their deductions exceed their wages for the pay period. This affects a handful of employees with each payroll.
This feature does work for some employees, but not for others. Any ideas how to correct this?
I have verified that EVERY active employee shows $0.01 on their Minimum Net Pay field, in the Human Resources Tab of the Employee Card.
Any help would be appreciated!
Tabitha
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Tom,
Hopefully I can provide the example information you are looking for.
I have checked two specific employees that I know about, because one employee's minimum net pay began working after I made the change and the other still does not.
They both have all of the same pay codes, subject to the same taxes, hired within three months of each other, work for the same client, and have the same Primary Pay Code selected.
I have checked their deductions, and all deductions are set to Bi-Weekly based on All pay codes. Allow Arrears, Mandatory Deductions, and Collect When Possible selections are also checked for all of their deductions. We always use the company deduction sequencing and no employee has different sequencing. I verified they did not have anything set-up differently.
One of the two employees will show up on the Calculate Exception Report stating that she will not be receiving a check, and the other receives a $0.01 payroll. The gentleman, (with the minimum net pay that works) did have more hours recorded than the lady, but she does have hours recorded for the payroll.
You mentioned that the tax withholding is not reduced, which may be part of the problem, except only one of her deductions is not a pre-tax deduction. The gentleman has mostly pre-tax deductions, but also a couple of post-tax deductions. The system put his remaining post-tax deduction owed into Arrears.
Could the problem be the pre-tax deductions? If his hours were not enough to cover the pre-tax deductions would that cause the same thing to happen with his payroll?
Thank you again for taking the time to assist me with this issue.
Tabitha
If you can provide an example of an employee for which it does not work, I may be able to provide a reason as to why. I will say, that assigning a Minimum Net Pay amount will not reduce Social Security and Medicare tax withholdings, nor will it reduce FICA TSA deductions. And, just for clarity, the employee must have some kind of pay code transaction in the pay run in order to receive a check, irrespective of amount. You might double check your deduction sequencing at the setup and employee level and ensure this is not impacting your results.
Hope this helps.
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