web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Version conflict after...
Microsoft Dynamics CRM (Archived)

Version conflict after restore-upgrade

(1) ShareShare
ReportReport
Posted on by MLarsen 516

We are experiencing some version conflict in our Dynamics CRM environment, and after trying to upgrade organizations from 8.1.0.359 to 8.1.1.1005 our organizations says the following:

13_2D00_09_2D00_2017-15_2D00_10_2D00_19.jpg

Before the upgrade it said version 8.1.0.359 in Deployment Manager on all organizations, and after applying the update they all say 8.1.1.1005.

If I go to properties on the Deployment Manager it says Deployment Version 8.1.0.359

Under Control Panel on the server it says: Microsoft Dynamics 365 Server Version 8.2.0000.0749

The thing is that a while ago we updated the whole environment from 8.1.0.359 to 8.2.0.749 but we had to restore all MSCRM databases back to 8.1.0.359, that is why the server still is in version 8.2.0000.0749.

Is there any way to get the organizations up to version 8.1.1.1005 on both DB and CRM? Reference the screenshot above.

Why does the organizations now have different versions under Help - About? Why did it not update both to 8.1.1.1005?

*This post is locked for comments

I have the same question (0)
  • Clem Profile Picture
    Clem 2,541 on at

    Hello,

    First point : OnPremise or Online ?

    Do you experience issue regarding functionalities on the CRM organization since you figured out the version difference ?

    From my personal experience (Online) it's not an issue if your application doesn't have the same version as the DB. As long as the 2 have the same Major / Minor version, it's alright. Microsoft does some DB upgrade on their side while the application version is not upgraded but it doesn't create issues regarding the User Experience.

    I don't know if it helps but at least you have my point of view :).

    Clément

  • ScottDurow Profile Picture
    ScottDurow 23 on at

    It looks like you are running OnPrem - did you restore the MSCRM_Config database when you did your restore?

    This database shouldn't ever be restored after an update.

    If you did restore the MSCRM_Config - you may need to reinstall your crm server and then re-import the org datbases using Deployment Manager.

  • MLarsen Profile Picture
    MLarsen 516 on at

    On-premise.

    CRM is working as normal. There is though a fix in version 8.1.1.1005 that we have tested in our test environment and it worked after applying this version. This fix is not working on the production environment, so I guess that has something to do with the version differences.

  • MLarsen Profile Picture
    MLarsen 516 on at

    It is OnPrem yes. I did not restore the MSCRM_Config database.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans