Why I can't filter by certain fields on Customers page?
Thanks for sharing.
I would recommend you Request a New Blog to post your experience.
community.dynamics.com/.../request-a-new-blog-or-blog-to-syndicate
Note that the "Search and filter index" page is used for defining which fields will be support filters and how.
You can enter this page from the Customers page as the instance admin.
If you are not an admin, please contact your admin for that goal.
You can learn more about it here: docs.microsoft.com/.../customer-profiles
Thank you,
The Dynamics 365 Customer Insights team
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