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Customer experience | Sales, Customer Insights,...
Suggested answer

Cannot find Flow dropdown in toolbar - CRM Opportunity View

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Posted on by 5
Hello,
 
However, after creating and activating the Process, I don't see the Flow dropdown in the toolbar when I am looking at All Opportunities in the CRM Hub. 
I remember seeing the Flow button before, but it is gone now.
Here is what I can see:
I tried editing the command bar for the Opportunities View Page, but it said Flow was a read-only command and I could not edit it.
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  • Suggested answer
    Jimmy Passeti Profile Picture
    604 Most Valuable Professional on at
    Cannot find Flow dropdown in toolbar - CRM Opportunity View
    Hello,
     
    This is an OOB button, it ill show if you have permission to use it.
     
    Try change the view or click on the "Show As" button and select the "Read only view".
    If the problem still there, you can use the Command checker to check why the button is not showing.
     
     
     
    Regards,
    Jimmy Passeti | Microsoft MVP
    ✅ Please mark as Verified if this answered your question!
  • BM-28011858-0 Profile Picture
    5 on at
    Cannot find Flow dropdown in toolbar - CRM Opportunity View
    Jimmy, thank you so much! I used the command checker and this is what I see: 
     
    Here is a screenshot of the command definition solution layers:
    Can you advise me on how to unhide this button?

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