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Cannot cancel units on Sales Order Line nor unpick the picking order line

Posted on by 402

Hi I am trying to cancel 1 remainder unit on a sales order line but I get the following error

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"The quantity cannot be reduced. The number of inventory transactions on order is too low because the quantity or part of it is referenced by an output order or a production order or is marked against other transactions."

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After that I open the picking list and try to unpick the picking order line associated to that unit and I get the following error

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"Quantity 1,00 cannot be unpicked because inventory transactions with status Picked are insufficient."

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Any ideas on how to fix this? Thanks everyone

  • S padhy Profile Picture
    S padhy on at
    RE: Cannot cancel units on Sales Order Line nor unpick the picking order line

    Hello Fernando,

    Please submit a support request to us to look into this issue?

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