Cannot cancel units on Sales Order Line nor unpick the picking order line

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Posted on by Fernando Villaman

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Hi I am trying to cancel 1 remainder unit on a sales order line but I get the following error

"The quantity cannot be reduced. The number of inventory transactions on order is too low because the quantity or part of it is referenced by an output order or a production order or is marked against other transactions."

After that I open the picking list and try to unpick the picking order line associated to that unit and I get the following error

"Quantity 1,00 cannot be unpicked because inventory transactions with status Picked are insufficient."

Any ideas on how to fix this? Thanks everyone

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S padhy on at

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RE: Cannot cancel units on Sales Order Line nor unpick the picking order line

Hello Fernando,

Please submit a support request to us to look into this issue?