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Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Make Active Quote Editable

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Posted on by 280

Hello,

We have an integration from our ERP system Business Central, to Dynamics Sales > Quotes. The problem is that our salespeople want to use the editable grid to update the active quotes, with a follow-up date and more fields. The problem today is that it's read-only.

Is there a way to deactivate that or create logic to ensure it works?

Thank you!

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    As far as I know, there is no supported way to make it work the way you want. The recommended way is to "Revise" the Quote and modify the revisioned version.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi CEklx,

    If one quote has been actived, all fields can't be editable, which is by-design.

    pastedimage1663653654483v1.png 

    pastedimage1663654159840v2.png

    If you want to change some fields of the quote, you can use workflow to change it's status to Draft.

    Or you can try to create one business rule to unlock some fields if the status id active:

    community.dynamics.com/.../365-ce-having-some-fields-editable-in-an-active-read-only-quote

    pastedimage1663654593124v3.png

  • David Ramos Profile Picture
    15 on at

    I would like more details on the purpose of an offer being editable after being activated.

    The correct thing is to work as a draft, when we want to share it we must activate it (it can no longer be edited) in case we need to edit it again, just use the review button, which allows us to edit the offer again.

    Sorry, automatic translation.

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