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Hi All,
I am a new GP user and I am having some issues related to posted sales transactions. There are a couple of sales transactions for which distribution accounts are not correct and I want to fix those transactions. Is there any way I can actually modify those posted transactions?
Also GP is allocating distribution accounts based on fixed allocation which in turns hitting 2 different bank accounts which should not be the case. How can I fix that in GP?
Would really appreciate if someone can help me out here.
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I have the same question (0)Hi,
Once the transaction is posted, you normally cannot change it. When you post a SOP transaction, it creates a general ledger transaction. If you have not posted the GL transaction, you can change it. However, if you have posted the transaction to the wrong GL accounts, you will need to enter an adjusting entry. Normally, the system will not let you do this if the entry came from a sub-ledger. To allow it, you may need to change a setting in the GL Setup window. If you want to change it at the SOP level, you'll need to return all of the relevant items on the invoice and then re-enter them.
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