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Qty to invoice not populating

Posted on by 117
Hi

On Sales returns once receipted the qty to invoice isn’t populating and I can’t see a button like on sales orders or receipts to auto-populate qty to invoice.
 
Can you please review and provide the solution.
 

 
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  • gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at
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    Valentin Castravet Profile Picture
    Valentin Castravet 24,793 Super User 2024 Season 2 on at
    Qty to invoice not populating
    This is driven by the Default Quantity to Ship in the Sales & Receivables Setup. If you want both the Return Quantity to Receive and the Qty. to Invoice fields to auto-populate based on the Quantity field, you need to set this field to Remainder. Note that this setting affects multiple sales documents.
     
     

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