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ReportTry to use Ribbon Workbench, but unable to figure out how to do it. Thanks.
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Try to use Ribbon Workbench, but unable to figure out how to do it. Thanks.
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Thanks Scott,
I think such a requirement doesn't deserve so much effort.
By the way, what is Unified Client?
We're using 2016 on premise.
Thanks,
Hi Alex,
You have good point. If I have to put too much effort on hiding the option, I'd rather reduce the options directly.
Thanks.
Yes - the only option is to hide the standard button and create your own button.
The options are created dynamically and so can't be hidden using Ribbon customisations.
Using DOM manipulation wouldn't be a good idea because the Unified Client is coming and has a completely different DOM!
Hi Charlie,
if you are "open" to "unsupported solution" you could try to manipulate dom to hide these options.
In this case, please let me know cause I can help you.
If you found the answer helpful, please mark as Verified 
Thank You & Best Regards
Francesco Picchi
Microsoft Dynamics CRM Consultant, Bologna, ITALY
Independent Contractor
Hi Charlie,
Scott is the ultimate expert in everything-ribbon-workbench, so he may have other suggestions.. but, it seems, you'll need to create a custom button, hide the default one, and, probably, use javascript(customrule) to disqualify the leads. Or you can use a dialog as mentioned in the post below, but I'd rather do it with javascript(can be combined with a workflow.. add a hidden field, set it to true, then call Xrm.Page.data.save from javascript.. and register that workflow on save)
Hi Scott,
The requirement is to keep the option in OptionSet.Is there any other solution than removing any?
Thanks a lot.
Hi,
These values are dynamically added based on the status reasons for the disqualify status.
You'll need to edit the Status Reason attribute on the Lead and remove the values you don't want.
Hope this helps
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