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New Account CRM’s send to one “Credit Op’s” user instead of assigned to individual users on my team?

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Posted on by sandeepc

5,005

Hi, all when the case is created a mail should be sent to queue . instead of sending to individual users how to acheive it?

i created CRM Test team under TEAMS and

i created Queue with same name crm test queue

what is the next step now i wanted to do?

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sandeepc 5,005 on at

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RE: New Account CRM’s send to one “Credit Op’s” user instead of assigned to individual users on my team?

what is field level permisions how to add fields in it

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