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Microsoft Dynamics CRM (Archived)

Adding contacts from Accounts page

Posted on by Microsoft Employee

once we have added an account we go to click on add contacts but the drop down does not open for 1 user but the rest of the users it works fine. It just shows the white band of contacts and no input fields. 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Adding contacts from Accounts page

    Thanks for your comment

    he is using the same browser as everyone else and has the same permissions as the rest of his team, he is the only once having issues with the contact fields not appearing. 

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Adding contacts from Accounts page

    Hi,

    Make sure this user is using supported browser, also you can ask him to login using any other browser and check if he is facing same issue. Is there any difference between security roles for this user ??

    Thanks

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