Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Email Server Error Code: Http server returned 401 Unauthorized exception

Posted on by Microsoft Employee

Hi Experts,

I am trying to do Email Configuration in Dynamics 365 Free trail and enterprise.

For that I go to Settings --> Email Configuration --> Mail boxes --> Approve Email --> Test & Enable Mail boxes.

In this process Server profile is "Microsoft Exchange Online".

And I gave valid Email. (Valid Outlook Email) even though I am getting following two errors

Email cannot be received for the mailbox <Name>. Make sure that the credentials specified in the mailbox are correct and have sufficient permissions for receiving email. Then, enable the mailbox for email processing.

Email Server Error Code: Http server returned 401 Unauthorized exception

 

The email message "Test Message" cannot be sent. Make sure that the credentials specified in the mailbox <Name >are correct and have sufficient permissions for sending email. Then, enable the mailbox for email processing.

Email Server Error Code: Http server returned 401 Unauthorized exception.

Is microsoft providing to access this for Free Trail? or this is only for paid service.?

How to solve this issue.?

Thanks in advance.

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans