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Error when I want to send email from a specific email address "The user account

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Posted on by Smita

I want to send an email using a specific email address leveraging the /Send as/From/ in my (Outlook) action in my flow. However, I received this error message The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message. Are there workaround for this?

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Dynamics 365 Business Central

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Jun Wang 7,761 Super User 2025 Season 1 on at

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Error when I want to send email from a specific email address "The user account

" you need permissions to send email on behalf of another user. This can be granted in the exchange admin portal."

here has the solution from another discussion

https://powerusers.microsoft.com/t5/General-Power-Automate/Error-when-I-want-to-send-email-from-a-specific-email-address/td-p/2004413

Jun Wang
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Tech_BC_Gokul 331 on at

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Error when I want to send email from a specific email address "The user account

Hi

you can use the email account scenarios to handle such cases.

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email#assign-email-scenarios-to-email-accounts

Ensure the send as email ID also added in Email Accounts and test mail is working fine for the same.

If the test mail fails with the above message. Please configure your Email address with your EMail with SMTP setup, User name as same as your email ID and password must be generated from the APP password.

Thanks
Gokul
Gerardo Rentería Ga... 20,598 Most Valuable Professional on at

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Error when I want to send email from a specific email address "The user account

Hi

I hope this can help you.

E-mailing "Send on behalf" not working in BC SaaS (Microsoft 365 shared mailboxes) (dynamics.com)

BR

GR