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Error when I want to send email from a specific email address "The user account

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Posted on by Smita

I want to send an email using a specific email address leveraging the /Send as/From/ in my (Outlook) action in my flow. However, I received this error message The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message. Are there workaround for this?

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Gerardo Rentería Ga... 25,396 Most Valuable Professional on at

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Hi

I hope this can help you.

E-mailing "Send on behalf" not working in BC SaaS (Microsoft 365 shared mailboxes) (dynamics.com)

BR

GR

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Dynamics_Decoded_Gokul 478 on at

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Hi

you can use the email account scenarios to handle such cases.

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email#assign-email-scenarios-to-email-accounts

Ensure the send as email ID also added in Email Accounts and test mail is working fine for the same.

If the test mail fails with the above message. Please configure your Email address with your EMail with SMTP setup, User name as same as your email ID and password must be generated from the APP password.

Thanks
Gokul

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Jun Wang 8,202 Super User 2025 Season 2 on at

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" you need permissions to send email on behalf of another user. This can be granted in the exchange admin portal."

here has the solution from another discussion

https://powerusers.microsoft.com/t5/General-Power-Automate/Error-when-I-want-to-send-email-from-a-specific-email-address/td-p/2004413

Jun Wang

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