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Microsoft Dynamics CRM (Archived)

Activities Tab in Social Panel

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Posted on by

Hello,

I am working in the default case entity (incident) and am trying to add the activities tab in the social pane. Right now it only has the notes tab.  The entity is activated in the activities feed configuration and is checked to allow activities in the default solution. Yet for whatever reason the tab will not be added back into the social Pane. Does anyone have any ideas what else is need to add the tab back into it?

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  • PS Profile Picture
    23,577 on at
  • Community Member Profile Picture
    on at

    Did all that and still only the notes tab is there

  • Community Member Profile Picture
    on at

    hi,

    are you now using 2013 version? Was this upgraded from 2011 version?

  • Aileen Gusni Profile Picture
    44,524 on at

    Hi 1dom18,

    First of all, what is your CRM version now?

    And you did already the setting in the Case Form as well to show the tabs?

    And the last thing you did publish already right?

  • Community Member Profile Picture
    on at

    Current version: Microsoft Dynamics CRM Online 2016

    And yes I published and activities is turned on for the case entity

  • TheMarkChristie Profile Picture
    10,328 Moderator on at

    Hi Dom

    You should just be able to edit the case form and select Notes and then Activities as per the screen shot - Then Save & Publish

    0410.Activities.png

  • Community Member Profile Picture
    on at

    My default tab is on activities, but only notes tab is shown

  • Suggested answer
    TheMarkChristie Profile Picture
    10,328 Moderator on at

    Are you editing the correct form?

    Also have you Ctrl+F5 the page so that it clears the case while on that page?

  • Community Member Profile Picture
    on at

    The only time when I've heard that happening was after upgrading from 2011. Is this the case?

  • Community Member Profile Picture
    on at

    yeah, none of the forms on the case entity have the activity tab, and no luck with Ctrl-F5

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