Hello,
I am working in the default case entity (incident) and am trying to add the activities tab in the social pane. Right now it only has the notes tab. The entity is activated in the activities feed configuration and is checked to allow activities in the default solution. Yet for whatever reason the tab will not be added back into the social Pane. Does anyone have any ideas what else is need to add the tab back into it?
*This post is locked for comments
Perfect
I found luck with creating a new form all together to have the tabs re-inserted so even if old forms cant be fixed, I can just make a new form based on the old ones
theh
Can you show me a screenshot of your entity in Customiser mode as per my screenshot
No first got Dynamics at this version
yeah, none of the forms on the case entity have the activity tab, and no luck with Ctrl-F5
The only time when I've heard that happening was after upgrading from 2011. Is this the case?
Are you editing the correct form?
Also have you Ctrl+F5 the page so that it clears the case while on that page?
My default tab is on activities, but only notes tab is shown
Hi Dom
You should just be able to edit the case form and select Notes and then Activities as per the screen shot - Then Save & Publish
Current version: Microsoft Dynamics CRM Online 2016
And yes I published and activities is turned on for the case entity
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (