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Microsoft Dynamics CRM (Archived)

How to add an existing entity

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Posted on by 262

Hi,

I created a new orgainsation in ms crm 2011. What i saw is the incident entity did not apper in menu items. The incident entity exists in ms crm 2011 database. However i can nto see this entity in my menu items. How can i add this existing entity to the menu items.

0825.menu.jpg

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  • Suggested answer
    ajyendra Profile Picture
    1,738 on at

    Hi,

    It may be difficult to understand through image because of language (not English) . As per my Understanding You are searching Case Entity ( named incident in Database). Check Entity with Case Named Exist or not. Case Entity name incident in database.

    Hope it Helps.

    Thanks
    Ajyendra

    If this answer is helpful. Please Mark as Verified.

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