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Finance | Project Operations, Human Resources, ...
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Business practice for SO invoice with zero value

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It is a question about working with Dynamics CE and Dynamics F&O using dualwrite.

when creating a SO in Dynamics CE, that will generate a SO in Dynamics F&O but in some case the CE sales order should have a Zero value for different reason. in this case that means the SO in F&O will have also a zero value, and to complete the process we need to get to invoicing which will have a zero value.

in term of process that works perfectly, but in some countries for fiscal reason it seems it is not allowed to generate sales invoiced with Zero value.

did somebody meet this situation?

if yes how did you solved it?

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  • WillWU Profile Picture
    22,361 on at

    Hi JMRussier,

    It seems that you can post financial transactions for invoices that have a total amount of 0 when primary address of the legal entity is in Italy.

    This is by design and there is no standard feature to prevent this, I think you can do some customization on the SO to be integrated in the CE.

  • Suggested answer
    OsmanIstanbul Profile Picture
    2,818 on at

    Hi,

    can you give more details about the invoice please, like quantity, price, discount, amounts, etc? and also please mention these countries. If it is about regulations, maybe someone from there can help you.

    Regards.

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