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Business practice for SO invoice with zero value

Posted on by

It is a question about working with Dynamics CE and Dynamics F&O using dualwrite.

when creating a SO in Dynamics CE, that will generate a SO in Dynamics F&O but in some case the CE sales order should have a Zero value for different reason. in this case that means the SO in F&O will have also a zero value, and to complete the process we need to get to invoicing which will have a zero value.

in term of process that works perfectly, but in some countries for fiscal reason it seems it is not allowed to generate sales invoiced with Zero value.

did somebody meet this situation?

if yes how did you solved it?

  • Suggested answer
    OsmanIstanbul Profile Picture
    OsmanIstanbul 2,801 on at
    RE: Business practice for SO invoice with zero value

    Hi,

    can you give more details about the invoice please, like quantity, price, discount, amounts, etc? and also please mention these countries. If it is about regulations, maybe someone from there can help you.

    Regards.

  • WillWU Profile Picture
    WillWU 22,344 on at
    RE: Business practice for SO invoice with zero value

    Hi JMRussier,

    It seems that you can post financial transactions for invoices that have a total amount of 0 when primary address of the legal entity is in Italy.

    This is by design and there is no standard feature to prevent this, I think you can do some customization on the SO to be integrated in the CE.

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