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Hello all,
all our users have issues connecting to Business Central using the mobile version iOS. We don’t have other operating system to test.
when logging in to BC we get the error message below:
Something went wrong. Your service is not ready, please try again in a short while.
we have no other messages or error ID or any relevant info related to the error. As usual, Microsoft sends the same something went wrong error.
would anyone be able to help? Perhaps if I know where to set this service or where references to the mobile app is stored on BC that could help.
thanks a lot
mahdi
thi bypass works perfectly
but it is sure that it would be better to select the environment by oursleves in th app
Thanks for this answer. it was an issue because our production name is not the same name as the production standard created by Microsoft.
Hello,
Yes, this is a bit tricky but by design though. This is due to a change in mobile apps where we allow multiple production environments / multiple sandboxes so you must add some parameters in the url string. The way forward is to use a direct url:
ms-businesscentral://businesscentral.dynamics.com/PRODUS
or
ms-businesscentral://businesscentral.dynamics.com/PRODUK
The tricky part is when using Android / Apple Store Apps because on Windows devices, this will simply work via Start /Run. You would need to publish the url via a document or on the Intranet so you can connect to it. In Windows, the registry does have the ms-businesscentral as an option. In Android / Apple environments, this obviously does not exist.
Suggestion is to publish that url and then take it from there.
Thanks.
Thanks so much. It is the cloud version. The web client works fine on all browser. Just not on mobile iOS.
There is something I realized: We have two production in in V14 and the other in V15. We had to create a new one as we are in the implementation phase.
Could that be the issue maybe? When we delete the old Ines des production it should be fin
try connecting using webclient on a pc.
check also if connecting using an android mobile app is possible.
is it BC cloud version or on premise?
maybe helpful: docs.microsoft.com/.../server-trace-events
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