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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Group Credit Limit
Finance | Project Operations, Human Resources, ...
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Group Credit Limit

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Posted on by Sanny 10
Hi everyone,
 
Does anyone has experience with group credit limit? Everytime I try to confirm a sales order, it gives the following error:
The group credit limit is not exceeded yet, however, the error appears. The following parameters have been enabled:
I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 238,769 Most Valuable Professional on at
    Moved from D365 general forum to the Finance forum, because it seems to be about F&O and not about D365 in general. Please let me know if you disagree.
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    When a blocking rule is triggered, it results in a credit management hold on the sales order. When attempting to post a confirmed sales order, one receives an error: Order has been sent to credit management.
    You can navigate to Credit and collections > Credit management hold list > All credit holds. In the document status check field, you can see the action of triggering credit management hold according to blocking rules. The Credit Hold Reason field will tell you the reason for the hold. If there are multiple reasons, you need to click the Blocking Reasons button to see all the reasons.

    For details about credit management blocking rules, please check this document:
    Credit Management Blocking Rules: Dynamics 365 Finance and Operations – Dynamics Tips (dynamics-tips.com)
    Best Regards,
    Hana

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