web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics SL (Archived)

FRx not launching

(0) ShareShare
ReportReport
Posted on by 1,000

Hi all

Hoping someone might have an idea on this one. We have a user trying to connect to FRx, but everyt ime she tries to launch the program, be it from the stand-alone program, or from Reporting within SL, the screen flashes, but the program fails to initialze. She thinks it's throwing an error message, but it's too fast for her to see what it is.

I can launch and run the program fine as the Sysadmin from the remote login. She installed the client on her machine, and can see the program, it just won't run.

The user is running Windows XP SP3 on her machine. We've replaced a couple of ActiveX controls that were indicated as being required for XP SP2 to run, still no changes. The client was installed by and administrator on that machine.

Does anyone have any ideas on how we might get this working for her?

Cheers, Allison.

 

*This post is locked for comments

  • Laurie Sweeney Profile Picture
    577 on at

    Is there a 64 bit operating system involved anywhere?   I vaguely remember weird flashing when I installed in this unsupported environment.

  • Allison Sullivan Profile Picture
    1,000 on at

    Nope, this is a new machine to the user, but it’s Windows XP.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans