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Hi All,
I am getting below error submitting purchase order workflow. All the financial dimension looks okay.
Stopped (error): SysWorkflowQueue-resume X++ Exception: Participant token 'Dept_Manager' does not resolve to any user at SysWorkflowParticipantProvider-resolveSysWorkflowParticipantProvider-resolveParticipantsSysWorkflowServiceProvider-resolveParticipantSysWorkflowQueu
Thank you.
Biren
Hi Biren,
This error indicates that the workflow does not recognize the user to assign the document to, the ledger main account associated in the vendor invoice did not consider the custom financial dimension.
You should add a custom financial dimension to the account structure to which the master account belongs to.
Please read the following blog:
https://blog.mohamedaamer.net/
Hope this helps.
I do agree with Will that it is related to setup. It can't find the correct user. It can be caused by missing setup or missing permissions for the user(s).
What is the implementation of the 'Dept_Manager' provider about?
Does it happens for every user? Can you check if the admin user has this issue?
Warm Regards,
Zain
Hi André,
Thanks for your response. I'm having this issue for only few days. It was working fine before. When I recall purchase order which is submitted successfully, it works but when I create new purchase order exactly same as old, I get below this error. All the setup looks okay.
Regards, Biren
Hi Zain,
It happens for all users including Admin user.
Do you have some changes in users in your company or changes in the workflow configuration?
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