hi expert,
i need to open a specific account based on url. i have a requirement that open a account against telephone no/customer id that is passing in url using query string. i am trying by this
http://ef.crm/EFCRMDB/main.aspx?etn=account&pagetype=entityrecord (this open a create new account form)
http://ef.crm/EFCRMDB/main.aspx?etn=account&extraqs=etc%3d1%26expert_test%3dabcdef&pagetype=entityrecord (pass query string value and i successfully get this value on form)
now problem is that how i get unique id against telephone no or customer id? can i get specific account by dialog or workflow if yes then how?
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