When submitting Absence time entries, the message "A manager is required" appears, even when a manager is set

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Posted on by OnDynamics

When attempting to submit an absence Time Entry in Project Operations, the error message "A manager is required for non-project time entries, absence, and vacation" shows up, even if the bookable resource submitting the time entry has a manager set.

The error message that shows up is:

The bookable resource manager is set here:

Anyone know why the user might be prevented from submitting a Time Entry, even when the manager column is set on their bookable resource record?

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veeyeskay on at

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The manager is defined in the User Profile Setting in Dynamics 365 and not in the Bookable Resource setup. Hope this helps.

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OnDynamics 41 on at

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Many thanks! Yes I was looking in the wrong place.

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Bruno_Bueno 25 on at

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Just to help people even more on this topic, Veeyeskay 's answer is the one who guided me to the solution, thanks for that. The only point I struggled and I want to contribute to the solution to be easily found is: to navigate to the User settings, you can click on the dynamic link of the user as below:

And then, make sure the Manager is populated right below:

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