web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Post-Voided transactions
Microsoft Dynamics RMS (Archived)

Post-Voided transactions

(0) ShareShare
ReportReport
Posted on by Community Member

Hi, 

I have the post-voided transaction icon popping at POS when selecting some customers and it does set to zero the price of some items picked by those customers.

Has anyone encountered this? how was it fixed?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Post-Voided transactions

    Post-void icon

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Post-Voided transactions

    I don't know of a post void icon.   Customers can have a different price level set, and a default discount % set.  Maybe some of your customer records have priceA set when you don't have prices for all items under priceA.  Or some of your customers have a 100% discount set on their account.  

    Please check the customer record properties -> Customer Options tab.   Set price level to Standard and discount to 0

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans