web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Small and medium business | Business Central, N... No access to BC cloud ...

Small and medium business | Business Central, N...

Suggested answer

No access to BC cloud from link

(0) Share

Report

Report

Posted on by TG-29091321-0

35

After upgradeing to BC 20 SaaS one of my customers experience that they cannot access the system via the regular link. The load circle continues to spin and they never get into the system.

businesscentral.dynamics.com/.../MyEnv

Only when the go to https://businesscentral.dynamics.com/ and login from there it is possible to get access.

update: This only seems to be a problem with BC20 environments and Chrome browser.

Any ideas?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Inge M. Bruvik 1,045 Moderator on at

Like (0)

Report

RE: No access to BC cloud from link

Try to delete the cookies in your browser. That helped me with a similar problem where the BC logo was just flashing on the screen after upgrading.

For some users we have to clear all browser data to.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1

Sumit Singh 2,674

#2

Rishabh Kanaskar 2,580

#3

YUN ZHU 2,115 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans