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Small and medium business | Business Central, N...
Answered

How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

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Posted on by 4,571

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Hi I would like to find out.

I tried to attached documents to Post Purchase Order, then when I tried to delete Line

1. I realize that I can't do it. How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018?

2. May I ask is there any restrictions to how many documents we can attached or linked from?

Please help advise. Thank you!

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Josh,

    You will find many drop down list where functions are grayed out in NAV and BC.

    Thanks,

    Steve

  • joshtechsolutions Profile Picture
    4,571 on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Noted. Just that there is a delete line grey out which seems to suggest that it can be deleted. Hence my question.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Josh,

    Incoming Documents, pre-posted, follow what YUN noted tp delete in incoming document. Your question about a Posted Purchase Invoice, YOU SHOULD NEVER delete a Posted Document ever. I am an Accountant, Consultant and Solution Architect and for internal control and compliance posted entries should be reverse using Correct, if Sales documents, or just credit a Credit Memo and reverse the Purchase Invoice. Posted Documents will NOT let you delete them only you can correct them.

    Thanks,

    Steve

  • Suggested answer
    RockwithNav Profile Picture
    6,562 on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    That needs to be followed when the path was from Incoming document, even deleting posted entries you need to print it first so that the no printed changes from 0 to 1 and then you can delete.

  • joshtechsolutions Profile Picture
    4,571 on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Thanks Yun Zhu, I managed to remove it. But just out of curiosity whether you know why is there a delete field as seen in my screenshot in the first post, since I can't delete at Post Purchase Invoice?

    Thank you

  • Verified answer
    YUN ZHU Profile Picture
    78,669 Super User 2025 Season 1 on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Hi, Mr. Bilal Haider is right, you cannot delete the incoming document for the posted document directly.

    pastedimage1625786457597v1.png

    pastedimage1625786476026v2.png

    But you can remove reference to record first, then delete it.

    pastedimage1625786496040v3.png

    pastedimage1625786514919v4.png

    pastedimage1625786545635v5.png

    pastedimage1625786554540v6.png

    pastedimage1625786613853v7.png

    For more details: https://navhelp100.fenwickcloud.com.au/main.aspx?lang=en&content=tskRemoveIncomingDocumentRecordsFromPostedDocuments.htm

  • Suggested answer
    Bilal Haider Profile Picture
    232 on at
    RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

    Hi,

    From posted documents you cannot delete the incoming document/attachments.

    No there is no restriction for no of documents attached. You attach even after document is posted.

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