How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

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Posted on by joshtechsolutions

4,425

Hi I would like to find out.

I tried to attached documents to Post Purchase Order, then when I tried to delete Line

1. I realize that I can't do it. How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018?

2. May I ask is there any restrictions to how many documents we can attached or linked from?

Please help advise. Thank you!

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Community Member Microsoft Employee on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Josh,

You will find many drop down list where functions are grayed out in NAV and BC.

Thanks,

Steve
joshtechsolutions 4,425 on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Noted. Just that there is a delete line grey out which seems to suggest that it can be deleted. Hence my question.
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Community Member Microsoft Employee on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Josh,

Incoming Documents, pre-posted, follow what YUN noted tp delete in incoming document. Your question about a Posted Purchase Invoice, YOU SHOULD NEVER delete a Posted Document ever. I am an Accountant, Consultant and Solution Architect and for internal control and compliance posted entries should be reverse using Correct, if Sales documents, or just credit a Credit Memo and reverse the Purchase Invoice. Posted Documents will NOT let you delete them only you can correct them.

Thanks,

Steve
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RockwithNav 6,562 on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

That needs to be followed when the path was from Incoming document, even deleting posted entries you need to print it first so that the no printed changes from 0 to 1 and then you can delete.
joshtechsolutions 4,425 on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Thanks Yun Zhu, I managed to remove it. But just out of curiosity whether you know why is there a delete field as seen in my screenshot in the first post, since I can't delete at Post Purchase Invoice?

Thank you
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YUN ZHU 75,802 Super User 2024 Season 2 on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Hi, Mr. Bilal Haider is right, you cannot delete the incoming document for the posted document directly.

But you can remove reference to record first, then delete it.

For more details: https://navhelp100.fenwickcloud.com.au/main.aspx?lang=en&content=tskRemoveIncomingDocumentRecordsFromPostedDocuments.htm
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Bilal Haider 41 on at

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RE: How come I cannot delete even though I am a Super User in Posted Purchase Invoice in Navision 2018

Hi,

From posted documents you cannot delete the incoming document/attachments.

No there is no restriction for no of documents attached. You attach even after document is posted.