Microsoft Dynamics AX (Archived)

Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

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Posted on by Melvin Barquero Red...

545

Hi everyone. I have a little problem with this configuration.

For some reason that I don’t understand, the links to approve or reject does not appear in the email to click them.

I configure the links in the text of the workflows with the option "Insert Placeholder":

%Workflow.Link to approve%
%Workflow.Link to reject%

But nothing is shown in the email, I check and double check everything. I follow all the steps in this documents but nothing

http://www.microsoft.com/en-us/download/details.aspx?id=36776

http://www.microsoft.com/en-us/download/details.aspx?id=37002

I apply the configuration of the "Inbound ports" and select the service operation "SysWorkflowApprovalService.applyUrlAction" indicated in the document.

I don’t think at this point that the problem is in the de Azure Configuration, the ADFS or the Microsoft AX Connectors for Mobile Application, it must be some configuration directly in Dynamics AX,

If anyone can help me, I will appreciated.

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Community Member on at

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I'm experiencing the same in R2, using an Exchange Server. Interested if anyone has a proposed solution.

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi,

Check issue search on Lifecycle services. There were some issues solved around this feature. I don't know if it also will solve your problem.

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Melvin Barquero Red... 545 on at

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I manage to solve this, it was a simple parameter with the default URL in the workflows parameters configuration.

System Administration / Setup/ Workflow / Workflows Parameters - "Base URL to approve/reject workflows"

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi Melvin,

Thanks for your feedback. Can you mark your own answer so the thread will get the status Answered?

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Community Member on at

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The Base URL that we got through the azure bus service?

I have configured that as well but i am not getting emails for approval :(

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Jonathan Halland 11,310 on at

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Hi

Maybe you could post this as a separate question as it doesn't seem directly related to this posts question. It seems like you are having issues with emails going out of the system not with the approve by email functionality itself...

You can look at some of the settings you need configured here: www.bhsolutions.com/.../how-to-setup-workflow-email-alerts-in-microsoft-dynamics-ax-2012

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