Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

(0) ShareShare
ReportReport
Posted on by 545

Hi everyone. I have a little problem with this configuration.

For some reason that I don’t understand, the links to approve or reject does not appear in the email to click them.

I configure the links in the text of the workflows with the option "Insert Placeholder":

  • %Workflow.Link to approve%
  • %Workflow.Link to reject%

But nothing is shown in the email, I check and double check everything. I follow all the steps in this documents but nothing

http://www.microsoft.com/en-us/download/details.aspx?id=36776

http://www.microsoft.com/en-us/download/details.aspx?id=37002

I apply the configuration of the "Inbound ports" and select the service operation "SysWorkflowApprovalService.applyUrlAction" indicated in the document. 

I don’t think at this point that the problem is in the de Azure Configuration, the ADFS or the Microsoft AX Connectors for Mobile Application, it must be some configuration directly in Dynamics AX,

If anyone can help me, I will appreciated.

*This post is locked for comments

  • Jonathan  Halland Profile Picture
    Jonathan Halland 11,306 on at
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    Hi

    Maybe you could post this as a separate question as it doesn't seem directly related to this posts question. It seems like you are having issues with emails going out of the system not with the approve by email functionality itself...

    You can look at some of the settings you need configured here: www.bhsolutions.com/.../how-to-setup-workflow-email-alerts-in-microsoft-dynamics-ax-2012

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    The Base URL that we got through the azure bus service?


    I have configured that as well but i am not getting emails for approval :(

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,971 Super User 2025 Season 1 on at
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    Hi Melvin,

    Thanks for your feedback. Can you mark your own answer so the thread will get the status Answered?

  • Verified answer
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    I manage to solve this, it was a simple parameter with the default URL in the workflows parameters configuration.

    System Administration / Setup/ Workflow / Workflows Parameters - "Base URL to approve/reject workflows"

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,971 Super User 2025 Season 1 on at
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    Hi,

    Check issue search on Lifecycle services. There were some issues solved around this feature. I don't know if it also will solve your problem.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflows Approval Via Email (Link to approve and Reject does not appear in the email)

    I'm experiencing the same in R2, using an Exchange Server. Interested if anyone has a proposed solution.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,971 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,846 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans