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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / In Field service Quant...
Microsoft Dynamics CRM (Archived)

In Field service Quantity OnHand in product not populating

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Posted on by Community Member

Hi 

I am new to Dynamics CRM. I have used Field service in my project. In the field service product there is a field called quantity on hand.  I have used inventory adjustment and populating the Quantity onHand in product inventory. But product entity quantity onhand is not populating those value.

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  • Verified answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at
    RE: In Field service Quantity OnHand in product not populating

    This post might help you ...

    neilparkhurst.com/.../field-service-inventory-quantities

    The quantity on hand on product is not used by Field Service. It keeps inventory details on a related entity called product inventory.

    The value you mention on product extisted in CRM prior to field service, it therefore has no link to the field service entities.

  • Verified answer
    Alagunellaikumar Profile Picture
    Alagunellaikumar 6,212 on at
    RE: In Field service Quantity OnHand in product not populating

    Hi

    What Neils said is correct, quantity on hand on product entity not relate to field service. If you need then you have to write plugin or workflow to fill quantity on hand.

    Please refer the below link

    www.youtube.com/watch

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