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Hi,
I'd like to know how to use the data import template to attach an attachment to an activity in bulk. I am migrating cases from another system into CRM. Some of the activities have attachments and need to be attached to the activity which is attached to the case. I however cannot configure the data map to do this.
Help?
J
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Hi J,
It is not possible to migrate email attachments using excel import. You need to use some other methods/tools to migrate attachments such as Scribe/ Kingsway Soft SSIS toolkit or write your own custom code to read the attachment and create it against an activity in CRM.
Hope this helps.
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André Arnaud de Cal...
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