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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Customer Ledger Entries
Microsoft Dynamics NAV (Archived)

Customer Ledger Entries

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Posted on by jsshivalik 3,099

Hi

   When i click Customer Ledger Entries it shows some entries in Red Color & some in Black. But when i first goto Customer Card & Select Particular Customer and click on Ledger Entries in Customer Card it shows only entries which are Red in color . Why so.

Thanks

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  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,269 Super User 2026 Season 1 on at

    The color on the customer ledger entries depends on the if the entry is open and if the WorkDate is greater then due date or not, other if it is not open then Closed By Date is greater then due date or not. Y

    You can see that logic on customer ledger entry table in the function SetStyle, whether you open the entries from the Customer card or directly it is the same logic.   You might be seeing entries only in Red because that customer may have only those entries matching to the first condition in the function or some customization is done to open only open entries.

  • Verified answer
    RobertasR Profile Picture
    RobertasR 5,004 on at

    Hi

    Red customer ledger entries suggest they are due to be paid/refunded. When you open the 'Customer Ledger Entries' page from the menu, it shows entries for all customers, hence you see a mix of black and red, whereas when you open the page from the specific customer, system shows entries for that particular customer only. It just happens this customer is due with all of the invoices.

    Hope that helps.

    Robertas

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    This is a good read about that: docs.microsoft.com/.../receivables-how-apply-sales-transactions-manually

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