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Dynamics365 9.1 Outlook app error AuthenticationProvider Failed

Posted on by Microsoft Employee

dear community,

i would be grateful for assistant on resolved issue setup Outlook app 

when trying to access Dynamcis365 outlook app receiving AuthenticationProvider Failed 

.

we currently running lDynamics365 9.1  with update 9.1.0010.0102 on-premise  with windows server 2012re ADFS with exchange 2019 on premise.

Many thanks,

PJ 

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics365 9.1 Outlook app error AuthenticationProvider Failed

    I was missing step on dynamics365 which used powershell and change the outlook app to external facing all working now.

    Add-PSsnapin *crm*
    
    $ClaimsSettings = Get-CrmSetting -SettingType OAuthClaimsSettings
    $ClaimsSettings.Enabled = $true
    Set-CrmSetting -Setting $ClaimsSettings

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