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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Dynamics365 9.1 Outloo...
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Dynamics365 9.1 Outlook app error AuthenticationProvider Failed

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Posted on by Community Member

dear community,

i would be grateful for assistant on resolved issue setup Outlook app 

when trying to access Dynamcis365 outlook app receiving AuthenticationProvider Failed 

.

we currently running lDynamics365 9.1  with update 9.1.0010.0102 on-premise  with windows server 2012re ADFS with exchange 2019 on premise.

Many thanks,

PJ 

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    I was missing step on dynamics365 which used powershell and change the outlook app to external facing all working now.

    Add-PSsnapin *crm*

$ClaimsSettings = Get-CrmSetting -SettingType OAuthClaimsSettings
$ClaimsSettings.Enabled = $true
Set-CrmSetting -Setting $ClaimsSettings

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