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Small and medium business | Business Central, N...
Answered

outlook plug in will not sign in

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Posted on by 106

When attempting to use the Business Central the plug in will prompt for the user to sign in. All users have the pop-up window enabled. but it just spins in circles forever. Anyone else experiencing this?

Thanks'

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  • Verified answer
    DAnny3211 Profile Picture
    11,397 on at

    hi

    look this

    answers.microsoft.com/.../fd1ec994-909f-4c0f-a2f4-bd0301aa1c29

    DAniele

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,111 Moderator on at

    Have you followed the procedure for central deployment as described in this documentation?:

    learn.microsoft.com/.../admin-outlook

  • Suggested answer
    Amit Profile Picture
    2,559 on at
  • dmt747400 Profile Picture
    106 on at

    So, this was working. The article that you referenced has different installation instructions from the previous version. This add-in was enabled from Exchange Admin Center. Now it is enabled via MS365 admin center. It seems when MS updated us to Version 21.0.46256.46853 the plug in ceased to work. So, uninstalling in EAC and then installing through MS365 AC is the fix.

    Thanks

  • Suggested answer
    YUN ZHU Profile Picture
    95,597 Super User 2025 Season 2 on at

    Hi, just adding some info.

    I've recently seen Excel Add-in with similar errors if not deployed in a new way.

       

    Business Central 2021 wave 2 (BC19) new features: Centralized Deployment of Office add-ins

    https://yzhums.com/18132/

    Hope this helps as well.

    Thanks.

    ZHU

  • dmt747400 Profile Picture
    106 on at

    ZHU,

    Thanks for the information, I will go ahead redeploy the Excel add-in. Hopefully this will keep ahead of MSFT "fixes".

    Thanks

    David

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