outlook plug in will not sign in

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Posted on by dmt747400

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When attempting to use the Business Central the plug in will prompt for the user to sign in. All users have the pop-up window enabled. but it just spins in circles forever. Anyone else experiencing this?

Thanks'

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dmt747400 104 on at

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RE: outlook plug in will not sign in

ZHU,

Thanks for the information, I will go ahead redeploy the Excel add-in. Hopefully this will keep ahead of MSFT "fixes".

Thanks

David
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YUN ZHU 84,318 Super User 2025 Season 1 on at

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RE: outlook plug in will not sign in

Hi, just adding some info.

I've recently seen Excel Add-in with similar errors if not deployed in a new way.

Business Central 2021 wave 2 (BC19) new features: Centralized Deployment of Office add-ins

https://yzhums.com/18132/

Hope this helps as well.

Thanks.

ZHU
dmt747400 104 on at

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RE: outlook plug in will not sign in

So, this was working. The article that you referenced has different installation instructions from the previous version. This add-in was enabled from Exchange Admin Center. Now it is enabled via MS365 admin center. It seems when MS updated us to Version 21.0.46256.46853 the plug in ceased to work. So, uninstalling in EAC and then installing through MS365 AC is the fix.

Thanks
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Amit_Sharma 2,547 on at

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RE: outlook plug in will not sign in

Hi,

Adding info

https://answers.microsoft.com/en-us/outlook_com/forum/all/business-central-add-in-in-outlook-not-able-to/fd1ec994-909f-4c0f-a2f4-bd0301aa1c29

Regards

Amit Sharma

www.erpconsultors.com
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Inge M. Bruvik 1,029 Moderator on at

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RE: outlook plug in will not sign in

Have you followed the procedure for central deployment as described in this documentation?:

learn.microsoft.com/.../admin-outlook
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DAnny3211 9,278 Moderator on at

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RE: outlook plug in will not sign in

hi

look this

answers.microsoft.com/.../fd1ec994-909f-4c0f-a2f4-bd0301aa1c29

DAniele