I'm using call center functionality to manage a sales order.
I do the following:
- Create order
- Add/create line
- Complete/add payment
- Generate picking list
- Picking list registration
- Picking all quantities
- I initiate a cancel and get the following warning & error:
- Cannot reduce quantity, inventory transactions with a quantity of 1,00 is at status Picked, reference (Sales order, SE02-0008064924), consider unpicking this item.
- The quantity cannot be reduced. The number of inventory transactions on order is too low because the quantity or part of it is referenced by an output order or a production order or is marked against other transactions.
- I go into picking list registration again, select line, choose function Unpick and press ok. I get the following warning & error:
- Order is on hold
- Update has been canceled.
- I goto form /Order holds/ and the form is empty - nothing to clear.
I'm stuck here and can't proceed. Is it a bug that the order hold is not visible in the Order holds form? Or is it some other type of /hold/?
