Okay we have GP 9.0 on a TS environment with acrobat 6.0 installed. If the users are left at user level locally on the machine they cannot "send to pdf" in GP (no error message or anything). BUT if we bump them into the local admin group on the server they are able to send to pdf into outlook. They can however send to email with the txt option. We have tried giving them full control to the C:\ on down and this did not fix the issue being if it were a permission issue to distiller. Also tweaked all the settings within distiller to reflect a user to have full admin rights but still no go. As soon as they are promoted back to local admin they can then resume the send to pdf option. THe send to pdf option is not greyed out either but does nothing when clicked on.
One other thing is if they even try to print to file and then pdf option it creates a postscript file instead of a pdf. BUT if we promote same user to localadmin again they can print to a pdf.
Any ideas????
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