Hi All,
I am out of ideas to retrieve the email entity's From and To fields and set them in the custom lookup fields of the Case entity.Since the partylist field will be a multi select lookup field ,the custom lookup field will be set using either contact or Queue. I need to implement this logic using the Queue. Please help me by answering with code or links.
Suggestions are welcome!
Awaiting your responses!
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Hello Meiyappan,
Refer the below link for your query, it may help you
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