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Reversal of Customer ledger entry

Posted on by 380

Hello All,

I have posted an entry through journal by tagging it to customer and after that we had run the Currency revaluation.

But now we need to reverse the customer entry but system is restricting me to do this.

Is there any way to reverse it? Kindly suggest.

Kindly find the below attached screenshot.

pastedimage1616590742135v1.png

Thankyou

Rajat

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reversal of Customer ledger entry

    Rajat,

    Yes, the Currency Revaluation has application to the entry, which changed the original posting. I would recommend the following:

    Create the Journal to the Customer is reverse with the posting date as of the Currency Revaluation. Make sure you apply the reverse journal entry to the open entry for the customer, which should be the same amount, in Customer Currency and LCY.

    The above will remove the entry and you can process the correct entry.

    Hope this helps.

    Thanks,

    Steve

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