How to Cancel or Revert a Completed Work in WMS (Mistakenly Received Purchase Order)

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Posted on by AR-22080654-0

Hi Community,

We recently encountered a situation where a purchase order was received through the WMS mobile app by mistake. The steps performed were:

Received the purchase order via the WMS mobile app.
Performed the pick and put operations.
The work is now marked as closed.

Now, we need to cancel or revert this work as it was done mistakenly. Is there a recommended process to undo this, or any specific setup/configuration that could help handle such scenarios?

Categories:

Supply Chain Management

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Green_oop_North 78 on at

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How to Cancel or Revert a Completed Work in WMS (Mistakenly Received Purchase Order)

Hi,

Unless someone can correct me, as long as you haven't performed the Product receipt then, you can reverse the registration.

Firstly you will need to ensure the item & related license plate are still in the receipted location.

Then:

When in your Purchase order, navigate to > Purchase order lines > Update line > Registration > select the correct line marked as Registered > + Add > minus the qty for reversal > Confirm registration.

The item in the Transactions tab should return to Ordered.

Rgds.