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Microsoft Dynamics NAV (Archived)

How does NAV support partial receipts and/or Cancellation of orders.

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How does NAV support partial receipts and/or Cancellation of orders. 

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  • Verified answer
    Mohana Yadav Profile Picture
    60,967 Super User 2025 Season 2 on at
    RE: How does NAV support partial receipts and/or Cancellation of orders.

    You can change Quantity to receive field in purchase lines to partially receive the orders..

    If the Order is not invoiced then you can go to posted receipt and cancel the receipt by using undo Receipt from functions.

    If the order is invoiced then you have to create a return order or creditmemo and post

  • Suggested answer
    Tharanga Chandrasekara Profile Picture
    23,118 on at
    RE: How does NAV support partial receipts and/or Cancellation of orders.

    Yes NAV allow you to receive goods partially.

    Go to Order and Select the line you want to receive partially and in that line you will find a column called "Qty. to Receive", In that mention the quantity you want to receive. Then click the post button and it will pop up a small input menu. In that select "Receive"

    As mohana said you can do that, However there are conditions you want to check.

    If the order is not invoiced you can go to posted receipt and then cancel the receipt by using the "Undo Receipt" function.

    If it was already invoiced, then you cannot use the undo receipt function. In this case you need to create a return order or a separate credit note. To create a credit note you can use copy document functionality.

    If you need more clarification please do revert to us.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How does NAV support partial receipts and/or Cancellation of orders.

    with regards to cancellation of order, you need to archieve the order and then delete the order. I f the order was received partially then archive the order and change the qty to order to the qty equal to the qty received and then delete the order

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