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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Mode of delivery charg...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Mode of delivery charges on an E-commerce site

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Posted on by Aizaz 85

Hi All,

I have created and configured default E-commerce site and it is working fine.
Modes of delivery have been configured and they are showing as they should be.

The problem I am facing is for any delivery mode, adjacent to it, there is written 'Free'.

Can anyone tell me how to remove that Free text and add actual delivery charges.

Refer to the screenshot:

pastedimage1656613141294v1.png

I have the same question (0)
  • Jritz Profile Picture
    Jritz 289 on at

    I had charges showing for mine until the last day or two and it's been showing Free the same as yours. Wondering if there is something going on behind the scenes we're missing here.

  • Aizaz Profile Picture
    Aizaz 85 on at

    Hi there,

    I would like to know where they are configured in the HQ.

    Thanks.

  • Jritz Profile Picture
    Jritz 289 on at

    I've configured these under Retail and Commerce --> Channel Setup --> Charges --> Auto charges.

  • Suggested answer
    Ramune Profile Picture
    Ramune on at

    Hi Aizaz,

    did you check this doc?

    docs.microsoft.com/.../omni-auto-charges

  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,614 on at

    I think you need to setup the auto-charges.

  • Bharath jain Profile Picture
    Bharath jain 1,443 Super User 2025 Season 2 on at

    Hi Aizaz,

    Can you share the screenshot of your "auto charges" setup? 

    I just tried and it's working fine for me

    Screenshot of auto charges and how it is reflected online.

    pastedimage1656930108845v1.png

    pastedimage1656930138798v2.png

    Regards,

    Bharath Jain

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