Supply chain | Supply Chain Management, Commerce

Mode of delivery charges on an E-commerce site

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Posted on by Aizaz

Hi All,

I have created and configured default E-commerce site and it is working fine.
Modes of delivery have been configured and they are showing as they should be.

The problem I am facing is for any delivery mode, adjacent to it, there is written 'Free'.

Can anyone tell me how to remove that Free text and add actual delivery charges.

Refer to the screenshot:

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Bharath jain 1,029 Super User 2025 Season 1 on at

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RE: Mode of delivery charges on an E-commerce site

Hi Aizaz,

Can you share the screenshot of your "auto charges" setup?

I just tried and it's working fine for me

Screenshot of auto charges and how it is reflected online.

Regards,

Bharath Jain
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P Jackson 1,588 on at

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RE: Mode of delivery charges on an E-commerce site

I think you need to setup the auto-charges.
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Ramune on at

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RE: Mode of delivery charges on an E-commerce site

Hi Aizaz,

did you check this doc?

docs.microsoft.com/.../omni-auto-charges
Jritz 287 on at

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RE: Mode of delivery charges on an E-commerce site

I've configured these under Retail and Commerce --> Channel Setup --> Charges --> Auto charges.
Aizaz 85 on at

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RE: Mode of delivery charges on an E-commerce site

Hi there,

I would like to know where they are configured in the HQ.

Thanks.
Jritz 287 on at

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RE: Mode of delivery charges on an E-commerce site

I had charges showing for mine until the last day or two and it's been showing Free the same as yours. Wondering if there is something going on behind the scenes we're missing here.