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Microsoft Dynamics CRM (Archived)

Not able to connect to CRM organization using PRT.

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Hello All Experts,

While trying to connect to the MSCRM organization using plugin registration tool , getting below error.

Unhandled Exception: System.ServiceModel.FaultException: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Xrm.Sdk.Discovery.IDiscoveryService.Execute(DiscoveryRequest request)
at Microsoft.Xrm.Sdk.Client.DiscoveryServiceProxy.Execute(DiscoveryRequest request)
at Microsoft.Crm.Tools.PluginRegistration.CrmConnection.RetrieveOrganizations()
at Microsoft.Crm.Tools.PluginRegistration.ConnectionsForm.OpenConnection(CrmConnection con)

 


although i have reset the iis, recycle the app pool but none of use.

can anyone suggest me what may be causing this not to work.

*This post is locked for comments

  • Verified answer
    EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: Not able to connect to CRM organization using PRT.

    Hello Guys,

    I have restarted the services.

    then i have close the PRT and then again created the new session.

    some pop up of crm organization were already open on the browser just like of Ribbon Workbench so i closed all the windows(** these were on the server itself and were already opened before this error has occurred.)

    after doing this i am able to browse as well as able to connect using PRT.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to connect to CRM organization using PRT.

    404 means the address(website) not found. Please check if the MS CRM website is working or not by going to IIS Manager.

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: Not able to connect to CRM organization using PRT.

    Addition to this even the mscrm organization is not getting browsed.

    404 error is being thrown.

    what could be the error.

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