Printer status Error- Offline

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Posted on by @rp@n

Hi,

Can you please let me know , when i am going to print "Picking list", it showing the printer status = Offline. but the client said the same printer is working for other application like MS word etc... from AX we getting issue

4478.a1.jpg

Kindly let me know how will resolve the issue?

please give me more shed on this.

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André Arnaud de Cal... 293,025 Super User 2025 Season 1 on at

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RE: Printer status Error- Offline

A system engineer would be able to check printer connection from the remote desktop for connection issues.
@rp@n 6 on at

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RE: printer issue in ax 2012

Yes Andre
André Arnaud de Cal... 293,025 Super User 2025 Season 1 on at

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RE: printer issue in ax 2012

Hi @rp@n,

The printers are not managed in AX2012, but by the Windows operating system. Are you using remote desktop software for AX 2012?