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Finance | Project Operations, Human Resources, ...
Answered

Printer status Error- Offline

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Posted on by 56

Hi,

Can you please let me know , when i am going to print "Picking list", it showing the printer status = Offline. but the client said the same printer is working for other application like MS word etc... from AX we getting issue

4478.a1.jpg

Kindly let me know how will resolve the issue?

please give me more shed on this.

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    303,988 Super User 2026 Season 1 on at

    Hi @rp@n,

    The printers are not managed in AX2012, but by the Windows operating system. Are you using remote desktop software for AX 2012?

  • @rp@n Profile Picture
    56 on at

    Yes Andre

  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,988 Super User 2026 Season 1 on at

    A system engineer would be able to check printer connection from the remote desktop for connection issues.

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