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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Reports not showing data
Microsoft Dynamics CRM (Archived)

Reports not showing data

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Posted on by TeeeJay

hi,

I have created some reports by using report wizard in crm 2011 and when run the reports it doesn't show the data. Although I am Admin.

Please guide

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  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Reports not showing data

    Since this is CRM 2011, I am to believe you are On-Premise.

    Are you able to run the reports directly in SSRS?

    The username and password can be retrieved from SQL by getting the UserId (UserName) and OrganizationId (Password).

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Reports not showing data

    Hi Tim,

     also, what about the out-of-the-box reports? Do they work?

  • Suggested answer
    prt33k Profile Picture
    prt33k 6,907 on at
    RE: Reports not showing data

    Hi Tim,

    The issue might be relating to multi-tenancy or security. You will get better picture from CRM log if you enable tracing.

    However a quick check - make sure the security role does have permission on Report entity.

    Also change the security of report from individual to organization to see if that resolves the issue.

    The link below explain this in a better way for further reading:

    www.powerobjects.com/.../reports-viewable-by-individual-or-by-organization-in-microsoft-dynamics-crm-2011

    If this doesnt help then please enable CRM tracing and share the error from CRM logs.

    Thanks,

    Prateek

  • TeeeJay Profile Picture
    TeeeJay on at
    RE: Reports not showing data

    no error its showing blank.

    contacts, accounts, leads, activities, etc. almost i have tried every entity.

    I have cleared all the filters as well

  • prt33k Profile Picture
    prt33k 6,907 on at
    RE: Reports not showing data

    Are you getting any error message or the report is running successfully with no data?

    Also which entity are you trying to retrieve? And if you remove all the filter is that still happening?

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