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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Management Reporter Da...
Finance | Project Operations, Human Resources, ...
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Management Reporter Data Mart - DDM Adapter Issue

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Posted on by abutler1986 677

Hi All,

I have migrated to a new server and moved the MR database and re-created the data mart however, I am getting this error message below every minute about the DDM Adapter. Can anyone shed some light?

pastedimage1614697852694v1.png

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Microsoft Dynamics GP
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  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    Hi,

    How did you setup the MR DM connector in the configuration console ? this is the location where you need to provide the proper domain account & password that is running the MR services..

    You need to make sure that this account as full access (i.e. owner) on the SQL Security side for the MR 2012 database (Don't worry for the Datamart DB, as the security is set when creating the DB).

    Worst case scenario, just drop the DDM database and start from scratch by following this procedure: www.gpug.com/.../management-reporter-rebuilding-your-data-mart

  • abutler1986 Profile Picture
    abutler1986 677 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    Hi Beat,

    Thanks for the message, I had a new user created called mrservice which has full admin in SQL.

    I have started everything again but actually I can't even configure the GP Legacy account now and getting these error messages, I have made sure the port numbers have an exception through the firewall..

    03/03/2021 13:12:35 - Retrying service call due to exception with 2 retries left. There was no endpoint listening at SERVER:4713/SecurityService.svcW that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:12:37 - Retrying service call due to exception with 1 retries left. There was no endpoint listening at SERVER:4713/SecurityService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:12:41 - There was no endpoint listening at SERVER:4713/CompanyService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:12:44 - Retrying service call due to exception with 2 retries left. There was no endpoint listening at SERVER:4713/ConnectorConfiguration.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:12:46 - Retrying service call due to exception with 1 retries left. There was no endpoint listening at SERVER:4713/ConnectorConfiguration.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:12:48 - There was no endpoint listening at SERVER:4713/ConnectorConfiguration.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 13:13:02 - An error occurred while checking existing companies in the Management Reporter application service. Additional information: System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

    Server stack trace:

      at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()

      at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyService.ICompanyService.FillAll()

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.ConsolePart.CompaniesViewModel.<>c__DisplayClass32_0.<TryRefreshCompanies>b__0(CompanyServiceClient client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.<>c__DisplayClass6_0`1.<ExecuteOnClient>b__0(TCommunicationObject client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory, Int32 retryCount)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyServiceHelper.ExecuteOnClient(Action`1 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri) The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

    Machine: SERVERNAME-NICKEL

    03/03/2021 13:14:02 - An error occurred while checking existing companies in the Management Reporter application service. Additional information: System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at SERVER:4713/CompanyService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 129.67.124.199:4713

      at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

      at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

      --- End of inner exception stack trace ---

      at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

      at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()

      --- End of inner exception stack trace ---

    Server stack trace:

      at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)

      at System.ServiceModel.Security.SspiNegotiationTokenProvider.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Security.CommunicationObjectSecurityTokenProvider.Open(TimeSpan timeout)

      at System.ServiceModel.Security.SecurityProtocol.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperation(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.GetTokenCore(TimeSpan timeout)

      at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)

      at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyService.ICompanyService.FillAll()

      at Microsoft.Dynamics.Performance.Deployment.DataProvider.AX.AX2012.DataProvider.AX2012DataProviderDeploymentPart.<>c__DisplayClass30_0.<DeprecatedCompaniesExist>b__0(CompanyServiceClient client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.<>c__DisplayClass6_0`1.<ExecuteOnClient>b__0(TCommunicationObject client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory, Int32 retryCount)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyServiceHelper.ExecuteOnClient(Action`1 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri)

    Machine: SERVERNAME

    03/03/2021 14:04:21 - There was no endpoint listening at SERVER:4713/CompanyService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Machine: SERVERNAME

    03/03/2021 14:04:22 - Unable to connect to the Management Reporter application service. Make sure the service is started. See the service log for details.

    Machine: SERVERNAME

    03/03/2021 14:04:38 - An error occurred while checking existing companies in the Management Reporter application service. Additional information: System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

    Server stack trace:

      at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()

      at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyService.ICompanyService.FillAll()

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.ConsolePart.CompaniesViewModel.<>c__DisplayClass32_0.<TryRefreshCompanies>b__0(CompanyServiceClient client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.<>c__DisplayClass6_0`1.<ExecuteOnClient>b__0(TCommunicationObject client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory, Int32 retryCount)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyServiceHelper.ExecuteOnClient(Action`1 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri) The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

    Machine: SERVERNAME

    03/03/2021 14:05:22 - An error occurred while checking existing companies in the Management Reporter application service. Additional information: System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at SERVER:4713/CompanyService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 129.67.124.199:4713

      at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

      at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

      --- End of inner exception stack trace ---

      at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

      at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()

      --- End of inner exception stack trace ---

    Server stack trace:

      at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)

      at System.ServiceModel.Security.SspiNegotiationTokenProvider.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Security.CommunicationObjectSecurityTokenProvider.Open(TimeSpan timeout)

      at System.ServiceModel.Security.SecurityProtocol.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperation(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.GetTokenCore(TimeSpan timeout)

      at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)

      at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyService.ICompanyService.FillAll()

      at Microsoft.Dynamics.Performance.Deployment.DataProvider.AX.AX2012.DataProvider.AX2012DataProviderDeploymentPart.<>c__DisplayClass30_0.<DeprecatedCompaniesExist>b__0(CompanyServiceClient client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.<>c__DisplayClass6_0`1.<ExecuteOnClient>b__0(TCommunicationObject client)

      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory, Int32 retryCount)

      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyServiceHelper.ExecuteOnClient(Action`1 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri)

    Machine: SERVERNAME

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    There are various things that come to my mind:

    1. was the MR 2012 database moved to a new server ? (not the DDM)

    2. is the 'mrservices' user a windows Domain account (AD) ?

    3. what is your version of MR 2012 that is installed ?

    In the case of (1), you need to make sure that your windows account has proper permissions in the MR security itself (not SQL), as every connections to the MR DB is validated by MR by using the Windows authentication (not SQL security).

    For (2), you need to make sure that the Domain account for the MR Services has proper ownership of the MR2012 database, that's usually enough.

    Make sure you have the latest CU16 + HF applied to your MR instance. I ran into various issues with prior versions (like CU13-14-15) that just got fixed by installing CU16.

    Why are you referencing your MR services with a FQDN in the URL ?? unless you make this server accessible from outside of your network, which would be silly, there is no reason to enter the FQDN for the server..  I also noticed that you used the port 4713 for MR.. why? the default port is 4712. If your system complains about port 4712 already used, you need to clear out previous MR setups that seems to still use port 4712..

    PS: your original reply showed all the URL's with a FQDN, which you corrected for generic "SERVER", which is OK.. just to clarify.

  • abutler1986 Profile Picture
    abutler1986 677 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    Hi Beat.. Ok i think I am getting closer.. I have now done the following but still getting error messages.

    1. Removed the services

    2. Restored the old MR Database onto the new environment

    3. Re-ran the config

    4. Re-ran the configurations but it now fails on the GP legacy (DM worked fine now)

    03/03/2021 16:00:47 - Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    03/03/2021 16:01:08 - Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    03/03/2021 16:01:59 - The name already exists.

    Machine: NAME

    03/03/2021 16:02:01 - Unable to connect to the Management Reporter application service. Make sure the service is started. See the service log for details.

    Machine: NAME

    Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    03/03/2021 16:02:18 - Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

    03/03/2021 16:02:34 - Object graph for type 'Microsoft.Dynamics.Performance.DataProvider.Core.EntitySettingCollection' contains cycles and cannot be serialized if reference tracking is disabled.

    Machine: NAME

  • Greg Byer Profile Picture
    Greg Byer 2,586 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    If you moved your MR database to a new server, you'll want to make sure you followed the steps here:

    community.dynamics.com/.../how-to-move-your-management-reporter-2012-database-to-a-new-server

    If you did not remove the integration prior to moving the MR database, you can do that after the fact.  You'll want to run the scripts in this blog:

    community.dynamics.com/.../remove-the-integration-after-restoring-the-mr-database

    Once you've run those, you can add the integration back.  

  • abutler1986 Profile Picture
    abutler1986 677 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    I had followed the instructions on these.. I seem to be getting ever closer now (I have never had these problems with other MR upgrades so really not sure why I am getting many now)

    Anyway..

    I have managed to re-create the datamart and I can access reports but when I run ANY report with detail level Financial, Account and Transactions I get this message:

    pastedimage1614857334004v1.png

    pastedimage1614857358327v2.png

  • Greg Byer Profile Picture
    Greg Byer 2,586 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    The first error is saying that Period 4 of 2020 does not exist.  You'll want to check the SY40100 and SY40101 tables in the GP company database and verify they do exist.  If they do, you can then check the data mart database.  You'll want to first query the datamart.organization table and find the ID for the company.  Once you have that, you can run a query like this:

    select * from Datamart.FiscalCalendarView where OrganizationId = x and FiscalYear = 2020

    Are they periods correct for 2020?

    If they are missing from the data mart, but are correct in the GP company database, you'd want to rebuild the data mart.

    If this report is a consolidated report, you'd want to make sure that every company in the tree has Period 4 of 2020.  If there was a new company that just started this year, for example, you'd get an error like this since 2020 does not exist for that company.  

    I think the second error you're seeing in the service logs are a result of this error.  That more is a generic error an it doesn't really tell us much.  I'd focus on getting the error in the report queue fixed and that should resolve the one in the service log as well.

  • abutler1986 Profile Picture
    abutler1986 677 on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    Hi Greg,

    Thanks for the message. I have checked the two GP tables and also the tables in the DM and I can confirm that all the relevant periods are present.

    The report running in MR does use a Tree. I have checked this, the row and column and there are no references to any spreadsheets so not sure what else to try.

    What I will note though is I created a simple report as a test with a row and column with just one bit of information and it did run but what I am confused with is on the previous server all reports ran without any issues it is only now it has been migrated to a new server the issues are now happening with the such error messages. Is there anything else I can try?

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: Management Reporter Data Mart - DDM Adapter Issue

    According to your error message this reports seems to look for Budget data and periods.. have you made sure that the Budget was uploaded in GP for those periods it's looking for ?

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