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Supply chain | Supply Chain Management, Commerce
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Cycle count work using WMS processes

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Posted on by 10

Hi everybody,

I 'm currently facing a little problem with the WMS cycle count work,, as locations with cycle count work pending review can be recounted while not having been reviewed.

My question is : Is this meant to be standard behaviour ? And if it does, is there any way to avoid this ?

If not, is this a known bug in MS Dynamics 365 F&O ?

Thanks a lot for your responses dear community friends.

  • RE: Cycle count work using WMS processes

    Hi Charlotte,

    I have no problem with this, the only problem I have, which is why I have raised this question, is why does the system allow the user to count a Location while being under review (cycle count work pending review).

    Thanks a lot for your response

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: Cycle count work using WMS processes

    Hi saglobal,

    This is standard behavior when resolving cycle counting differences. After a cycle count, any items that have differences in the counted value will have a work status of Pending review on the All work page. 

    You can view the following documentation:

    Cycle counting - Supply Chain Management | Dynamics 365 | Microsoft Learn

    Best Regards,

    Charlotte

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