How can I delete an email template?
There doesn't seem to be an option to delete or deactivate:
No option under Advanced Find either:
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Hi Michael,
I am able to see the delete option for email template in my instance.
Which version of CRM are you using?
Hope this helps.
Hi MichaelSnow,
Is this a personal email template?
You can delete a personal email template by clicking the options cog button, followed by clicking the Email Templates tab, selecting the email template you want to delete, and finally clicking the X delete button.
I'm an administrator and I created the template, so there's no reason I wouldn't have permissions. It just doesn't seem to be an option.
I read through the materials in your link and it does not address email templates in particular. I tried the advanced find suggestion, but as you can see on the screenshot, there isn't an option to delete or deactivate.
Not sure what to do here.
Hi,
Please check you have sufficient access to delete template.
Hope below reference will guide you-
community.dynamics.com/.../crm2016-template-management
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