Dynamics Community Forum Thread Details

Since the newly updated Online CRM4 has been released all users are having difficulty using CRM due to slowness and constant errors.

1. The "recent opportunites" field from inside an account never seems to load. continually refreshing

2. CPU usage for IE 9 goes to 50%

3. Everytime we cahnge page inside CRM we receive a Microsoft error shown below

Microsoft Dynamics CRM Error Report Contents

<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object expected</Message> <Line>1145</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1025323794-1547461133-1992083491-1000289424-159335543-1194605645-1039841082-1314140682-131822024-232397045-468302605-1405388298-1731109441-2029667886-399776211-330369912-202888856-1793205875-1376927455-1030632819-1181113682-204060739-513446117-1625018438-1460109179-1088147315-706656670-584850082-342519603-542820515-1946640899-1603536461-1220618931-511599809-1264077421-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=874786516</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b3678DF0A-6306-E311-B355-984BE16DBF02%257d%26rskey%3d53785299&pagemode=iframe&pagetype=entityrecord&rskey=53785299</PageURL> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)</Function> <CallStack> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)));this.setGridData(XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/gridHtml",null)),true);var$v_1=newArray(3);$v_1[0]="effectiveFetchXml";$v_1[1]="isFetchXmlNotFinal";$v_1[2]="fetchXmlForFilters";$v_1[3]="viewts";for(var$v_2=this.GetParameter("viewts"),$v_4=0;$v_4<$v_1.length;$v_4++){var$v_5=XUI.Xml.SelectSingleNode($v_0,String.format("gridXml/gridParams/div[@id='{0}']",$v_1[$v_4]),null);$v_5&&this.SetParameter(XUI.Xml.GetText($v_5.attributes.getNamedItem("id")),XUI.Xml.GetText($v_5))}var$v_3=this.GetParameter("viewts");this.cacheValidation($v_2,$v_3)}elsethis.displayFailedMessage();this.fireEvents(command);this.$2N_3(null);this.$2k_3=newDate;this.$1J_3=false;Mscrm.Utilities.addControlMarker(this.get_id(),"Subgrid","FinishLoadTimestamp",(newDate).getTime().toString())}</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; AskTbORJ/5.15.15.36191; BOIE9;ENUS)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1441x810</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2013-11-20T10:58:16</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{12E6CA0C-ECA7-4786-9A92-AB629A70D168}</OrgID> <UserID>{B3C91BA9-87E1-43F3-8871-83D839586FA6}</UserID> <CRMVersion>6.0.0.1018</CRMVersion> </ServerInformation> </CrmScriptErrorReport>

<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object expected</Message> <Line>1145</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1025323794-1547461133-1992083491-1000289424-159335543-1194605645-1039841082-1314140682-131822024-232397045-468302605-1405388298-1731109441-2029667886-399776211-330369912-202888856-1793205875-1376927455-1030632819-1181113682-204060739-513446117-1625018438-1460109179-1088147315-706656670-584850082-342519603-542820515-1946640899-1603536461-1220618931-511599809-1264077421-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=874786516</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b3678DF0A-6306-E311-B355-984BE16DBF02%257d%26rskey%3d53785299&pagemode=iframe&pagetype=entityrecord&rskey=53785299</PageURL> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)</Function> <CallStack> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)));this.setGridData(XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/gridHtml",null)),true);var$v_1=newArray(3);$v_1[0]="effectiveFetchXml";$v_1[1]="isFetchXmlNotFinal";$v_1[2]="fetchXmlForFilters";$v_1[3]="viewts";for(var$v_2=this.GetParameter("viewts"),$v_4=0;$v_4<$v_1.length;$v_4++){var$v_5=XUI.Xml.SelectSingleNode($v_0,String.format("gridXml/gridParams/div[@id='{0}']",$v_1[$v_4]),null);$v_5&&this.SetParameter(XUI.Xml.GetText($v_5.attributes.getNamedItem("id")),XUI.Xml.GetText($v_5))}var$v_3=this.GetParameter("viewts");this.cacheValidation($v_2,$v_3)}elsethis.displayFailedMessage();this.fireEvents(command);this.$2N_3(null);this.$2k_3=newDate;this.$1J_3=false;Mscrm.Utilities.addControlMarker(this.get_id(),"Subgrid","FinishLoadTimestamp",(newDate).getTime().toString())}</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; AskTbORJ/5.15.15.36191; BOIE9;ENUS)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1441x810</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2013-11-20T10:58:17</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{12E6CA0C-ECA7-4786-9A92-AB629A70D168}</OrgID> <UserID>{B3C91BA9-87E1-43F3-8871-83D839586FA6}</UserID> <CRMVersion>6.0.0.1018</CRMVersion> </ServerInformation> </CrmScriptErrorReport>

Any help grateful

Regards

CRM4 dynamics

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