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Customer experience | Sales, Customer Insights,...
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Data Source

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I have added dataverse as a datasource and and add a tables. but unification was not correct and some field in the table are not correct so delete the table from the dataverse.
there is not match and merge option in unify tile to delete them and then delete the source.
so i delete the table from dataverse. now datasource is not refreshing and I'm not able to add new table from dataverse into Customer Insights.
there is error like 
Error: Invalid data source operation was found due to downstream dependencies or other already running operation 'Active' on data source with data source id '6e2e27a7-2670-4361-95e7-d3b6a040ad7f'. Request ID: b68ad7af-ac87-4d82-8fab-bdd81e1f8539.
Request ID: b68ad7af-ac87-4d82-8fab-bdd81e1f8539
Time: 10/03/2026, 03:51:35

Please guide me how to resolve this issue?
Screenshot 2026-03-10 035146.png
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  • Suggested answer
    ManoVerse Profile Picture
    969 Super User 2026 Season 1 on at
    Your Dataverse data source is “stuck” because unified attributes, segments, or measures still reference the deleted table.  
    refer this Khaleel suggested some steps for same problem here:
    Try steps:
    Unify -> Profile -> Attributes (delete mappings from the deleted table)
    Match & Merge (remove rules using that table)
    Segments (remove filters using fields from the deleted table)
    Measures / Calculated attributes (CI prevents deleting/modifying a data source if any of these depend on it.) 
    Refresh the Dataverse data source after this
    This should clears the “Active” lock.
    Add your Dataverse table again .
     
    Regards,
    Manoj
    If this answer helped you, please consider marking it as Verified, it really helps others in community
     

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