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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Posted Transaction sti...
Microsoft Dynamics GP (Archived)

Posted Transaction still in work file

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Posted on by Refeesh Ali 5,197

hello

i made a payment using manual payment and posted but no entry happend in my GL and it is not appear in inquiry "Payable Trx inquiry-Vendor". when  i check payable transaction inquiry the status shown as "WORK".even it is not appearing in "void open Transactions" and "Void Historical Transactions".

how can i solve this issue.

*This post is locked for comments

  • Thomas Newcomb Profile Picture
    Thomas Newcomb 1,810 on at
    RE: Posted Transaction still in work file

    Hi Refeesh!

    I am just following up to see if the information that was posted has been helpful. I am just following up to see if your issue is resolved or is this still a problem?

    ~Thomas Newcomb

    ------------------------------------------

    Microsoft Dynamics GP Support

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    This posting is provided "AS IS" with no warranties, and confers no rights

  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Posted Transaction still in work file

    Refeesh,

    Thomas and Rosemary have given excellent advice. I have seen, in high volume environments transactions posted. Symptomatically, the transaction (in whole or in part) exists in both the open and history tables in the module.  To be frank, I have never seen this occur in the Payables Management module. If check links didn't resolve the problem, then you should query the PM20000 and PM30200 tables to see if the tables contain the same records.  A query like this might help:

    select VCHRNMBR,VENDORID,DOCTYPE,DOCAMNT from PM20000

    intersect

    select VCHRNMBR,VENDORID,DOCTYPE,DOCAMNT from PM30200

    Alternatively, you can query the tables using the specific document number.

  • Rosemary Profile Picture
    Rosemary 4 on at
    RE: Posted Transaction still in work file

    Have you tried doing a check links and reconcile?

  • Thomas Newcomb Profile Picture
    Thomas Newcomb 1,810 on at
    RE: Posted Transaction still in work file

    Hi Refeesh!

    I am thinking there might have been a posting interrupt. Usually if you cannot see a transaction in the Transaction by Vendor inquiry there is damaged or missing records. Without being able to run scripts to review the data it is hard to say what might have happened and recommend a solution.

    I would recommend creating a support case with us here at Microsoft Dynamics GP Support so we can best assist you.

    Best regards,

    ~Thomas Newcomb

    ------------------------------------------

    Microsoft Dynamics GP Support

    ------------------------------------------

    This posting is provided "AS IS" with no warranties, and confers no rights

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