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I would like to install Update 0.1 on the server. But when I run the Windows Update, it would not suggest me any updates that I could run to install this update 0.1
So I manually downloaded CRM2015-Mui-KB3010990-ENU-amd64.exe and tried installing on my Server. But it failed with the error "Microsoft Dynamics CRM English (United States) Language Pack is not installed on this Computer."
Then I tried to download and install the language pack(CRM2015-Mui-ENU-amd64) and I then get an error:
You cannot proceed with the installation because the language of the language pack, English (United States), you are trying to install is the same language as the Microsoft Dynamics Server.
Our Dynamics CRM version is : CRM 2015 (7.0.0.3543) On Premise.
Registry Entry: MSCRM\LanguagePacks\1033\CRM_LangPack_Version - 7.0.0000.3543
SQL Server Edition: Microsoft SQL Server 2014 - 12.0.2000.8 (X64)
Feb 20 2014 20:04:26
Copyright (c) Microsoft Corporation
Standard Edition (64-bit) on Windows NT 6.3 <X64> (Build 9600: ) (Hypervisor)
Please anyone advise as how I could get my CRM instance. Many Thanks
*This post is locked for comments
Thanks for your quickly answer,
But I download CRM2015-Mui-KB3010990-ENU-amd64, and does not work
Well, I expose my escene.
Windows Server 2012 R2 64 bit ENU
Microsoft CRM Dynamics 2015 64 bit ENU Version: 7.0.0000.3543 On Premise, the default language is English and i don't have any other language package installed.
Then when I tried install CRM2015-Mui-KB3010990-ENU-amd64 (KB3010990, KB3056327, KB3072333, I tried with all of these), the error message is displayed "Microsoft Dynamics CRM English (United State) Language Pack is not installed on this computer.
Below I share the log
08:39:54| Error| Microsoft Dynamics CRM English (United States) Language Pack is either not installed, is installed for a different user, or this update is not compatible with the version that is installed. Reasons for incompatibility include mismatched language or platform (32-bit versus 64-bit).
08:39:55| Error| Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args), Error, OK, Option1
08:41:24| Info| InputResult: OK
08:41:24| Error| Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args)
When I tried install the language package, it shows the error message "You cannot proceed with the installation because the language of the Language Pack, English (United States), you are trying to install is the same language as the Microsoft Dynamics CRM Server"
The error log
08:50:30| Error| Microsoft Dynamics CRM English (United States) Language Pack is either not installed, is installed for a different user, or this update is not compatible with the version that is installed. Reasons for incompatibility include mismatched language or platform (32-bit versus 64-bit).
08:50:31| Error| Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args), Error, OK, Option1
08:53:31| Info| InputResult: OK
08:53:31| Error| Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args)
Any idea?
Best regadas,
Jorge
It seems like you tried to install wrong setup. Please try to install “CRM2015-Server-KB3010990-ENU-amd64.exe”.
Please download the setup from following link www.microsoft.com/.../details.aspx
Thanks,
Sam
Hi,
I have the same problem, I try to install CRM2015-Mui-KB3072333-ENU-Amd64
The default language in CRM 2015 is English (US)
11:41:32| Info| === Managed setup logging started: 5/5/2016 11:41:32 AM ===
11:41:32|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:41:32|Verbose| Method entry: Microsoft.Crm.Setup.Shared.SetupBase.Initialize
11:41:32|Verbose| Method exit: Microsoft.Crm.Setup.Shared.SetupBase.Initialize
11:41:32|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:41:32|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Run
11:41:32|Warning| The specified /config file config.xml won't be used
11:41:32|Verbose| Method entry: Microsoft.Crm.Setup.Shared.SetupBase.Run
11:41:32|Verbose| Method exit: Microsoft.Crm.Setup.Shared.SetupBase.Run
11:41:32| Error| Microsoft Dynamics CRM English (United States) Language Pack is either not installed, is installed for a different user, or this update is not compatible with the version that is installed. Reasons for incompatibility include mismatched language or platform (32-bit versus 64-bit).
11:41:33| Error| Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args), Error, OK, Option1
11:41:35| Info| InputResult: OK
11:41:35| Error| Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.Microsoft.Crm.Setup.Shared.SetupException: Microsoft Dynamics CRM English (United States) Language Pack is not installed on this computer.
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
at Microsoft.Crm.UpdateWrapper.UpdateSetup.InternalMain(String[] args)
Best regards,
Jorge
Hi NPV,
Can you post the error stack from the error log file after the update fails .
It seems to be a known issue but we need to check if the error stack matches .
Regards,
Sanjana Palai.
Microsoft Dynamics CRM Support Engineer .
Hi I recently installed Update 0.1 on my 2015 Server. I have downloaded the Language pack from www.microsoft.com/.../details.aspx. Installation went smooth. Please check if you have enough privileges on the servers.
Hi
But when I try to install the Language Pack I get this error:
You cannot proceed with the installation because the language of the language pack, English (United States), you are trying to install is the same language as the Microsoft Dynamics Server.
Thanks
Hi,
Take the following steps:
1. Upgrade and enable a Language Pack through the following link:
www.microsoft.com/.../details.aspx
2. Install and enable a Language Pack
technet.microsoft.com/.../3ffb8f29-2bc2-4074-8c44-f7e3cb4a14be
3. Enable the language
technet.microsoft.com/.../dn832148
Hope this helps.
Regards,
R.Rajkumar
"Please mark my answer as verified if you found it helpful"
Hi,
Take a look to the following link. It provides troubleshoot steps deeply.
technet.microsoft.com/.../hh699685.aspx
Hope this helps.
Regards,
R.Rajkumar
"Please mark my answer as verified if you found it helpful"
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